Last updated: February 2026
By accessing or using Filld's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our services.
Filld provides automated scheduling, cancellation recovery, AI voice receptionist, and front desk automation services for dental practices. Our AI-powered system monitors your schedule, detects cancellations, contacts patients, answers calls, and writes outcomes back to your practice management software.
To use Filld, you must create an account and provide accurate, complete information. You are responsible for maintaining the security of your account credentials and for all activities under your account.
You agree to:
Filld sends SMS messages to patients on behalf of healthcare practices for appointment scheduling, cancellation recovery, reminders, and confirmations.
We strive for 99.9% uptime but do not guarantee uninterrupted service. We are not liable for any damages resulting from service interruptions, delays, or failures.
Filld's liability is limited to the amount you paid for the service in the 12 months preceding any claim. We are not liable for indirect, incidental, special, or consequential damages, including lost revenue or profits.
Filld and its logo, features, and functionality are owned by Filld, Inc. and protected by copyright, trademark, and other intellectual property laws.
Either party may terminate this agreement at any time. Upon termination, your access to the service will be disabled, and we will delete your data in accordance with our Privacy Policy within 30 days.
This Agreement shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.
Any dispute arising out of or relating to these Terms shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association. Arbitration shall take place in New York, New York. Each party shall bear its own costs and attorney fees.
We may update these terms from time to time. We will notify you of material changes via email or through the service. Continued use after changes constitutes acceptance.
For questions about these terms, contact us at: info@filld.io