Pricing

No dashboards. No call lists.
Just a full schedule.

No dashboards. No call lists. No follow-up reminders. Filld detects every gap, contacts the right patient, fills the slot, and writes it back to your PMS — end to end, every time.

Schedule Recovery

Tier 1

^$199_/mo

+ $20 per filled slot · Capped at $699/mo

No setup fee

SMS outreach during business hours

✓ Reactive cancellation fills
✓ Proactive gap scanning (1–7 days)
✓ Appointment confirm mode
✓ Overdue patient recall (SMS)
✓ SmartMatch AI patient scoring
⏰ Business hours outreach only
✓ Automated SMS outreach
✓ PMS write-back (appointments)
✓ Dashboard & analytics
✓ HIPAA compliant · BAA included

Start Free Trial →

14-day free trial · No credit card required

Tier 2

^$999_{/mo flat}

$499 setup fee (waived for founding members)

✓ Everything in Tier 1
✓ 24/7 AI receptionist (every call answered)
✓ New patient booking
✓ Cancellation handling with soft save
✓ Reschedules
✓ Emergency triage protocol
✓ Post-op guidance
✓ Billing message logging
✓ Prescription callback requests
✓ General FAQ from knowledge base
✓ Human transfer with context
✓ Full comm log write-back to PMS
✓ Staff task creation in PMS Coming soon

Start Free Trial →

14-day free trial · No credit card required

Revenue Recovery Engine

Tier 3

^$1,999_{/mo flat}

$499 setup fee (waived for founding members)

✓ Everything in Tier 2
✓ Treatment plan reactivation (outbound AI calls) Open Dental live · Dentrix & Eaglesoft coming soon
✓ Objection handling (cost → financing, fear → reassurance)
✓ Configurable urgency + value routing
✓ Insurance verification write-back
✓ Reputation management (post-appt review funnel)
✓ Google review automation
✓ HIPAA-safe voicemail for unavailable patients
✓ Multi-location management
✓ Dedicated success manager

Get Started →

Talk to us about custom pricing for 3+ locations

Full Feature Comparison

Feature	Tier 1	Tier 2	Tier 3
Schedule Recovery
Reactive cancellation fills	✓	✓	✓
Proactive gap scanning (1–7 days)	✓	✓	✓
Appointment confirm mode	✓	✓	✓
Overdue patient recall (SMS)	✓	✓	✓
SmartMatch AI scoring	✓	✓	✓
PMS write-back (appointments)	✓	✓	✓
Outreach hours	Business hours	24/7	24/7
AI Voice Receptionist
24/7 phone answering	—	✓	✓
New + existing patient booking	—	✓	✓
Cancellation soft save	—	✓	✓
Emergency triage protocol	—	✓	✓
Post-op & FAQ handling	—	✓	✓
Full comm log write-back to PMS	—	✓	✓
Staff task creation in PMS Coming soon	—	—	—
Revenue Recovery
Treatment plan reactivation (outbound AI) Open Dental live	—	—	✓
Objection handling scripts	—	—	✓
Insurance verification write-back	—	—	✓
Reputation management + reviews	—	—	✓
Multi-location management	—	—	✓
Dedicated success manager	—	—	✓
Included in All Tiers
HIPAA compliance + BAA	✓	✓	✓
Dashboard & analytics	✓	✓	✓
Dentrix / Open Dental / Eaglesoft	✓	✓	✓
14-day free trial	✓	✓	✓

The Math

The old way vs. Filld

Front Desk Coordinator

💹

$35,000–$45,000/year
Plus benefits, PTO, training

🕐

Business hours only
After 5pm? Voicemail.

😵

Calls in sick. Quits.
2 weeks hiring + 2 weeks training.

📋

Manual notes
If she remembered to log it.

😲

Misses after-hours fills
Every slot that cancels at 9pm = lost.

Filld Pro (Tier 2)

✓

$11,988/year
Flat $999/mo, no benefits, no PTO

✓

24/7/365
Midnight. Weekends. Holidays.

✓

Never sick. Never quits.
Zero turnover cost.

✓

Writes everything to PMS
Every call, logged to the patient chart.

✓

Fills slots overnight
Staff shows up to a full schedule.

Frequently Asked Questions

You pay $199/mo base plus $20 per slot Filld fills. But your bill is never more than $699/mo regardless of how many slots are filled. So at most you're paying for 25 filled slots ($199 + 25 × $20 = $699) — after that, every additional fill is free. If Filld fills 40 slots in a month, you still only pay $699.

A filled slot is a cancellation or gap that Filld detects and fills with a confirmed appointment that shows up. We don't charge for outreach that doesn't result in a confirmed booking, or for no-shows on Filld-booked slots.

Yes. No credit card required to start. Connect your PMS, configure your practice, and Filld runs for 14 days free. After the trial, you choose a tier and billing begins. No contracts — cancel anytime.

Pricing is per practice location. Each location gets its own PMS connection, AI configuration, voice number, and dashboard. Multi-location discounts are available on Tier 3 — contact us.

Tier 1 fills your schedule — cancellations, gaps, and recall handled automatically. Tier 2 adds a 24/7 AI voice receptionist that answers every call, books appointments, and handles after-hours. The right time to upgrade is when missed calls or front desk phone time becomes the bottleneck. You can upgrade anytime — your data and configuration carry over. Note: founding member pricing applies to the tier you signed up on. Tier 2 includes real-time AI voice infrastructure that scales with your call volume, so it's priced separately from your Tier 1 founding rate.

About 15 minutes for Tier 1. Connect your PMS via Kolla (one-click OAuth), fill in your practice details — hours, providers, services, insurance — and Filld goes live. Tier 2 adds a voice configuration step that takes another 10–15 minutes. No IT team or tech setup needed.

Filld is built healthcare-first. We sign a Business Associate Agreement (BAA) at signup. PHI is not stored in Filld's systems — everything lives in your PMS. Notifications are PHI-free. All voice calls are processed and immediately discarded; only the summary log is written to your PMS. SOC 2 Type II certification in progress.

No dashboards. No call lists.Just a full schedule.