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Missed calls don't
reschedule themselves. Filld does.

Filld's voice AI doesn't just pick up — it books the appointment, handles the question, and writes the outcome directly back to your PMS. The call ends. The loop is closed. Nothing left for your staff to follow up on.

☎ (888) 702-6011 Call the live demo · Free · No login · 90 seconds

🎧

Prefer to listen?

⚡ Answers instantly 📅 Books in your PMS 📋 Logs every call 🔒 HIPAA compliant

What It Handles

Every call. Every situation. Every hour.

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New Patient Booking

Insurance, provider, slot — handled end-to-end

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Existing Patient Booking

Verifies identity, checks schedule, books direct

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Cancellations

Attempts soft save, reschedule, or releases + re-fills

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Reschedules

Finds next best slot, updates PMS, confirms patient

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Emergency Triage

Follows your protocol. Escalates when needed.

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Post-Op Guidance

Reads from your post-op scripts. Reassures patients.

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Billing Messages

Logs message, creates staff task in PMS

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Prescription Callbacks

Takes message, routes to provider, logs to chart

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General FAQ

Answers from your practice knowledge base

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Human Transfer

Transfers with context. Patient never repeats themselves.

The Difference

Most AI receptionists text you after a missed call.
Filld answers the phone.

Traditional Tools (Weave, etc.)

📞Call comes in → goes to voicemail

💬Tool sends you a notification

👨Staff calls back during business hours

📅Patient maybe responds — staff books manually

❌After hours: nothing happens until morning

Filld AI Receptionist

✅Call answered in <2 rings — 24/7

💬Full conversation. Books the appointment right then.

🤖PMS updated. Communication log written to patient chart.

📅Staff walks in Monday. Schedule is full.

✓After hours: calls handled, slots filled, tasks created

Customization

One AI. Every clinic.
Fully personalized.

Filld's receptionist speaks naturally about your specific practice — your doctors' names, your services, your insurance, your policies. Configured through a single form. No custom build. No setup calls.

Change your hours? Update the form. New provider joins? Add them. New insurance accepted? One field.

15-minute setup No dev work Instant changes

Practice Configuration Active

Practice Name Sunrise Family Dental

Providers Dr. Martinez, Dr. Chen, Dr. Patel

Office Hours Mon–Fri 8am–5pm, Sat 9am–1pm

Insurance Delta, Cigna, MetLife, Aetna, BCBS

Emergency Protocol Triage → page on-call after hours

Services General, Ortho, Implants, Perio

Booking Rules New patients: exam only. No same-day ortho.

Security & Compliance

Built for healthcare. Not adapted for it.

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Identity Verification

Never confirms or denies patient status without verifying name + date of birth first.

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PHI-Free Notifications

No protected health information stored in Filld's systems. Everything lives in your PMS.

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Every Call Logged

Full communication record written to the patient chart in your PMS after every call.

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BAA Included

Business Associate Agreement signed at signup. HIPAA compliance is not optional for us.

Missed calls don'treschedule themselves. Filld does.